TUESDAY, AUGUST 17, 2021
Workers compensation insurance offered through employers is designed to cover employees who are injured on the job. It can help with a variety of expenses related to a workplace injury, from emergency medical bills to wage replacement. Unfortunately, not all workers compensation claims will be approved.
There are some cases where a workers compensation claim may be denied. This generally happens when the injury is not covered under the employer’s policy or other requirements of the claim are not met. It is important to understand the limits of your employer’s workers compensation policy and keep track of every aspect of an accident.
Lack of Documentation
One of the major reasons a workers compensation claim may be denied is a lack of documentation. If no one is around to see the injury, you may have a hard time convincing an insurer that the injury occurred at work or related to work practices. Keep in mind that not all injuries that occur on your employer’s property may be covered. If you are injured, make sure to speak with those who witnessed the injury and have them speak on your behalf to your employer and, if necessary, the insurer.
If possible, write down the incident or take pictures of the area. If the property has cameras, make sure your employer checks the camera’s history for the incident.
Missing the Time Limit
Many workers compensation policies have an expected time limit in which an employee should file a workers compensation claim. If an employee waits too long to report an injury or file a claim, the insurer may suspect that the injury was not severe enough to need compensation if it was not reported immediately. Some states also have laws requiring employees to report work related injuries within a certain span of time, such as a week (seven days). If you wait too long to report an injury or file a claim, you could find your claim denied.
Mismatching Information
Even if you have all of the information about a workplace injury as well as witness testimonies, you aren’t completely protected from a denied claim. In some cases, statements and proof may be inconsistent, leading to a denied workers compensation claim. This is especially true if your accident report and medical records do not match up. For example, say an employee claims they trip and fall on their knee while carrying a heavy box at work. When they seek medical attention, they tell their doctor that they twisted their ankle. A claims adjuster from the insurer will investigate the claim as well as the initial medical report. If they find any inconsistencies, a workers compensation claim could be denied based on dishonesty. It is crucial to always be honest with your supervisors and doctors after a workplace injury.
Not Seeking Medical Help
While there is a time limit to reporting an injury, there is also an expectation for seeking medical attention after a workplace injury. Most workers compensation policies will require you to seek medical attention immediately following a workplace injury. Waiting too long may result in a denied claim, as the insurer will believe that the injury was not severe enough for medical attention. Also keep in mind that many workers compensation policies have a list of approved medical providers. If you do not see a medical provider that is approved, even if you seek immediate medical attention, your claim could be denied. If you have a preferred medical provider, make sure they are covered under your employer’s workers compensation policy.
Accidents Not Covered
Sometimes, the nature of the accident itself will be the difference between an approved claim and a denied claim. Accidents will not be covered if the injury occurs while:
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The employee is horsing around/goofing off with another employee at work
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The employee is under the influence of drugs or alcohol
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The employee is committing a crime
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The employee is in a fight they started, either with a customer or coworker
Keep in mind that medical providers generally do drug tests when handling work related cases. If there is any trace of illegal drugs in your system at the time of the accident, you may not be covered under workers compensation insurance.
Refusal to Speak with the Insurance Company
Insurance providers will generally want to hear from the employee directly or otherwise have them sign certain medical authorizations. Refusing to do so is not legally required, but the insurer may state that this choice prevents the start of workers compensation benefits. Employees may be able to get around signing certain medical authorizations by getting their own medical records and sending them to the insurer of their own accord.
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